Our privacy policy

Privacy Policy

Effective date: December 04, 2019

This Privacy Policy describes what personal data that Riada (“Riada”) processes about you, for what purposes such information is processed and what we do with that personal data.

Riada AB, Org Reg No 556686-2032 with the address Vasagatan 36, SE-111 20 Stockholm, telephone number 46 (0)8-733 31 25, is responsible for the processing of your personal data (the Controller). 

Riada strives to protect your personal data in the best possible way and to comply with all applicable laws and regulations for the protection of personal data. In the end of this Privacy Policy you find our contact details if you have any questions or concerns about this Privacy Policy or Riada’s processing of your personal data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. 

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (”Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • Name
  • Phone number
  • Mailing address
  • Cookies and Usage Data
  • Billing information such as billing address and billing references.

 

Usage Data

We may also collect information how the Service is accessed and used (”Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session cookies.We use Session Cookies to operate our Service. .
  • Preferences cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security cookies. We use Security Cookies for security purposes.

We collect analytics information when you use our Websites to help us improve our products and services.

As of the date this policy came into effect, we use Google Analytics as an analytics provider. To learn more about the privacy policy of Google Analytics, refer to Google’s Policies and Principles. Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.

Use of Data

Riada uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • For the purpose to understand effectiveness of our website pages and to analyze where our visitors comes from.
  • Send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, contests, events and providing other news or information about us and our select partners;
  • Investigate and prevent fraudulent transactions, unauthorised access to the Websites, and other illegal activities;

 

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Sweden and choose to provide information to us, please note that we transfer the data, including Personal Data, to Sweden and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Riada AB will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

The legal basis for Riada’s use of your personal information

The legal basis for the processing of your personal data is the principle of legitimate interest (under point (f) of Article 6(1) of the GDPR), where the legitimate interests pursued by Riada are the interest to be able to contact you as a customer, to promote, for support, billing or other issues, or as a possible customer regarding your interest in or questions regarding Riada’s Services or our SaaS Products and to promote the same. Regarding information collected by our Websites, Riada’s interest is to be able to understand our Websites’ visitors’ interest in order to improve our Websites and to customise our Websites for you. Regarding information collected by our Websites to identify fraudulent transactions, unauthorised access to the Websites or other illegal activities, Riada has an interest to detect and monitor any such activities as a security measure.

 

For how long do we keep your personal data?

In general terms, we don’t keep your personal data longer than necessary for the purposes for which the personal data are processed. After such time, we will either delete or anonymise your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

 

Your rights as data subject

Right of access: You have the right to obtain from us information as to whether we are processing your personal data, and where that is the case, access to the personal data and information regarding the processing, for example the purposes of the processing and the categories of personal data concerned.

Right to rectification:: If you believe we store incorrect information about you, you can request of us to correct or supplementing your information.

Right to erasure: You have the right to request of us to delete your personal data. You can make such a request if you for example believe that there no longer is a need for us to keep your personal data to fulfil our purposes for processing such information or if you have withdrawn your consent for us to use your personal data further.

Right to restriction of processing:: You have the right to require us to temporarily hold all our processing of your personal data with the exception of storing it. You can use this right if for example we do not agree if your personal data is accurate, or you believe our processing of your personal data is unlawful.

Right to object: You have the right to object at any time to the processing of personal data concerning you where we process it on the legal basis of public interest or legitimate interests (points (e) or (f) of Article 6(1) under the GDPR), including profiling based on those provisions. Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

You may opt out of receiving promotional communications from Riada by using the unsubscribe link within each email or emailing us to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. In any event such actions should be handled within one month of receipt of the request.

Right to data portability:: You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance, where our processing is based on your consent or on a contract and where the processing is carried out by automated means.

 

Disclosure Of Data

Legal Requirements

Riada may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Riada
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

 

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (”Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (”Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the ”effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Riada
Vasagatan 36
SE-111 20 Stockholm
Sweden
E-mail: legal@riada.se