All is included

All the goodies are included in Riada Cloud, here are some of the details:

  • Servers located in AWS (Frankfurt)
  • Monitored 24×7
  • Riada ServiceDesk access 24×7
  • Upgrade
  • Administration included
  • Incident Management included
  • SLA 60 minutes for level 1 incidents

Thinking of running Atlassian Cloud instead of Riada Cloud? Be aware of these restrictions and make your choice. Contact us if you need more information.

24×7 Support

Our staff of engineers work around the clock to fully maintain, manage and support every aspect of your instance. SLA’s up to 24×7 is available for customers that are running business critical Atlassian applications.

No lock-in effect

If you want to discontinue your use of Riada Cloud, we offer a no questions asked 30-day money back guarantee. A short notice period gives you the possibility to opt out at any time.

Affordable as You Grow

Whether you are working on a small open source project or your next big commercial release, Riada Cloud scales to fit the needs of your team.

A Place For Everything

With an über-fluid navigation, your Riada Cloud collection feels like a single, unified tool. Float from JIRA issues, to builds, to source code, to task lists, and back again with a single click. That’s more flow than a yoga class.

 

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Secure & Reliable

Many of our customers trust Riada Cloud with their most valuable asset: their development process. Our cloud-based solution are both secure and reliable boasting 99.9% uptime and up to 24×7 customer support. We’ll even handle all your upgrades and maintenance releases. Add “easy” to the list of adjectives.

 

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There Once Was a Bit in a Bucket…

Your code is your life-blood, so treat it right by hosting it in a private repository on Bitbucket. Git? Mercurial? A bit of each? No worries, mate. Bitbucket supports both so you can mix n’ match. Plus pull requests, in-line comments, activity streams, diffs and all the other goodies nerds love in a repository system.

Oh: and private repos are free (yes, free) for small teams.

 

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Not Just For the Nerds

It takes more than coders to make great software. And it’s not just the nerds who need great toys to get their work done. Riada Cloud serves IT teams and business teams as well. We keep HR, legal, marketing and finance humming along by providing a ready-made intranet (based on Confluence) for project tracking and collaboration.

 

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Oh, is That a Service Desk I See?

The world has shown it’s love for JIRA Service Desk – the fastest growing product in Atlassian history. JIRA Service Desk fits perfectly in Riada Cloud which enable you to reach all your customers regardless of where they are. And it’s free of charge no matter of you have 100 or 100000 customers. Combined with Insight – our own award winning enterprise asset management add-on, you get a fully fletched ITSM solution – in the cloud.

 

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With easy user creation and continuous upgrades, you can invite your whole company to the cloud party. (Dancing on the table is optional.)

Need Data Center Edition?

Are you a large Enterprise? Using the Atlassian tool stack across multiple departments, for business critical functions?
We got you covered! We support all Atlassian Applications Data Center Editions in our Cloud Offering

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Additional Services

We know the importance of real experts who can help you develop or optimise your development process or develop customised add-ons to Atlassian products or maybe integrate your Atlassian products with third party software. You can always call off our professional services as a Riada Cloud customer. Riada has been providing hosted solutions for over a decade and we are Atlassian Platinum Experts.

 

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Products available in Riada Cloud

All Applications having a Data Center edition are of course available in our Cloud offering

  • Atlassian JIRA Core
  • Atlassian JIRA Software
  • Atlassian JIRA Service Desk
  • Atlassian Portfolio for JIRA
  • Atlassian Capture for JIRA
  • Atlassian Confluence
  • Atlassian Team Calendars for Confluence
  • Atlassian Questions for Confluence
  • Atlassian Crowd
  • Atlassian Bitbucket

+ hundreds of add-ons from Atlassian Marketplace, including our own add-ons.

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