How to order from a license quote

To place an order based on the quote you received, send a mail to sales@riada.se where you specify the following information (see example here):

  • Legal company full name
  • Company billing address (preferably email)
  • Company physical address
  • Company organization number (Swedish companies only)
  • Company VAT number (Non-Swedish European companies only)
  • Full Name of invoice receiver
  • Full Namn of the technical contact (who will receive and administer the license/s)
  • Email address to the technical contact 
  • International telephone number to the technical contact
  • The quote number

NOTE: It’s perfectly fine and preferred to provide a PO (Purchase Order) containing all the necessary info instead of providing it manually.

Once we have received the info, we will deliver the license/s to your technical contact. The delivery is being made by Atlassian, they will send you a mail with instructions on how you (the technical contact) can access the license key/s at my.atlassian.com.
You will also receive an invoice (30 days net) to your company billing address.

By ordering from the quote, you automatically agree to the Atlassian Customer Agreement:
https://www.atlassian.com/legal/customer-agreement

If the quote contains products from the Atlassian Marketplace, you automatically agree to the terms defined in the Atlassian Marketplace Terms of Use:
https://www.atlassian.com/licensing/marketplace/termsofuse

Support Requests related to licensing or Atlassian software can be initiated at:
https://support.atlassian.com/

Please refer to the FAQ any further questions on pricing and licensing:
https://www.atlassian.com/licensing/purchase-licensing

Disclaimer
Riada has no obligation to deliver according to the quote if Atlassian or app vendors change product pricing prior to the quote due date. Riada is not responsible for support & maintenance for the quoted products unless explicitly agreed.

Riada has no obligation to deliver according to the quote if the USD currency deviates more than 2% between the quote creation date and the date of order.

If you have any questions of comments regarding the quote, please contact us at sales@riada.se or call +46 8 733 31 25